Holafly review: Why I switched from Airalo (2026)

Last updated: January 2, 2026

If you are looking to stay connected on your next holiday or travels abroad then you’ll benefit from an eSIM! Find out why I am now using Holafly in this extensive review.

4.5 out of 5

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Long gone are the days when going abroad meant being incommunicado. And thanks to the rise of eSIMs, I no longer need to stockpile physical SIM cards from each country I visit in my wallet.

I can stay connected on the go without removing my physical SIM (meaning I still have a working UK phone number) – because it can now all be done electronically.

For the past few years, I have been using Airalo. However, I was getting increasingly frustrated with the slow network connections when arriving at new destinations and constantly running out of data when I needed it most.

So, I was lured in by Holafly’s unlimited data plans. I have since been using it in Mexico, whilst on the move, and as a hotspot in my apartment (when my WiFi decides to conk out on me). And I can now safely say that I am a Holafly convert.

In this extensive Holafly review, I’ll share my reasons for switching from Airalo, my experience setting up Holafly’s eSIM, the network coverage, internet speeds, and pricing, and go into detail about their different offerings, including their new rolling global eSIM.

TL;DR

Setting up my Holafly eSIM was super simple, and it connected to a local network within seconds, unlike my previous Airalo eSIM. Most of their destination plans offer unlimited data with flexible plan lengths, which means I never have to worry about it running out. The internet speeds can vary throughout the day, but it is always enough for me to use Google Maps, WhatsApp, and my hotspot for video calls. I am looking forward to using their global eSIM data plan, which is the perfect solution for country hopping!

Pros

  • Unlimited data plans in 200+ destinations
  • Easy setup options including QR code
  • 4G/LTE/5G available in most areas
  • Loyalty points scheme for discounts
  • 15+ regional plans

Cons

  • Pricey if you don’t want unlimited data
  • Unlimited data is throttled
  • Limited daily hotspot usage depending on location

What is Holafly?

Holafly is an eSIM card company selling digital SIMs for smartphones that allow you to stay connected during your travels abroad. They offer unlimited data plans in 200+ destinations worldwide with flexible options on the length of days and greater offers the longer you purchase your data.

Holafly is one of a few eSIM companies, but what sets them apart is that they offer unlimited data and global monthly plans that act similarly to your normal phone contract but with easy cancellation.

How does Holafly work?

Holafly works by adding an embedded (digital) SIM device into your phone, without the need for a physical SIM. You don’t need to remove your existing SIM card, but you should first check if your phone is compatible – here is an up-to-date list of compatible devices. Most modern smartphones from Apple, Samsung, and Google will be fine.

  1. Buy an eSIM for your destination: Go to Holafly’s website, select the country or region you’re travelling to, and choose a data plan. You can also purchase their global eSIM which is perfect if you plan on moving countries often.
  2. Receive your eSIM via email and/or WhatsApp: Once you purchase, Holafly will send you a QR code via the communication methods you provided when signing up.
  3. Install the eSIM: Upon scanning the QR code, you will be sent to your phone settings to continue uploading your eSIM. If this doesn’t work you will need to install it manually, but don’t worry, Holafly will provide easy instructions on how to do this.
  4. Start using mobile data: Your eSIM connects to local networks, letting you use data like a local SIM – without roaming charges or needing a physical SIM swap. Make sure to turn on data roaming for your Holafly SIM, and to select it as your primary SIM for internet data.

Why I switched from Airalo

Before discovering Holafly, I used the eSIMs from Airalo in both Asia and Latin America. However, I decided to switch to Holafly for the following reasons:

  • The initial set-up of an Airalo eSIM in each destination was always clunky and it would struggle to connect to a network for the first 30 minutes.
  • Airalo doesn’t offer many unlimited data plans which meant I was always having to top up my eSIMs.
  • My Airalo eSIMs would only connect to a few specific networks in each destination, which meant I wasn’t able to switch networks automatically in areas with low service.

Holafly, on the other hand, offers unlimited data plans, a Global eSIM plan for country hopping, and network switching. So I decided to give them a go!

The Holafly eSIM destinations open on a screen on a laptop in Mexico for this Holafly review
You can choose from over 200 destinations for your Holafly eSIM

My experience with Holafly

Having used Holafly for a few months (and continuing to do so as I travel through Latin America), and comparing it back to back with my experience using Airalo, I can now share my honest experience with using their unlimited data plans. I will include details about device compatibility, the eSIM setup, network coverage, internet speeds, and pricing.

Device compatibility

I have an iPhone 15 Pro which is compatible with all eSIMs. In fact, most iPhones from the iPhone XR up are eSIM compatible, with a few exceptions (see here). Therefore setting up with Holafly was a breeze for me.

Device compatibility isn’t dependent on the company but rather on your phone. So, if your phone is set up for eSIMs then you will be able to use it across all eSIM companies. You will also need to make sure your phone is unlocked to be able to use eSIMs.

What I like about Holafly is their simple guide to device compatibility (follow the link below). Plus, they have a ‘Check compatibility’ tool on each eSIM page for you to easily find out about your exact device.

The QR code sent to my WhatsApp after purchasing a Holafly eSIM for this Holafly review
The QR code sent to my phone after purchasing the Holafly eSIM for Mexico

Ease of setting up

I found Holafly’s eSIM easy to set up on my phone. Not only do they provide thorough instructions on their website and in your purchase email, but they also send a QR code to your WhatsApp (which you will need to open on another device to scan).

By scanning the QR code on your mobile you will be sent directly to your mobile network settings where you follow the onscreen instructions to download the eSIM to your phone. It is super simple and the onscreen instructions guide you through with ease.

I managed to get it up and running within a matter of minutes. I did this before arriving at my destination and it began working straight away.

Whereas, with Airalo, I always had to go into the manual network selection for the eSIM and pick a specific network for it to work, often taking about 20-30 minutes to work.

Network coverage

So far, my network coverage with Holafly has been solid. Unlike Airalo, I can leave the network selection on automatic, so it changes over to other networks where necessary.

This means I often have LTE, as well as 4G and 5G in some areas. I am currently in Mexico City, which is surrounded by mountains, but still get pretty solid network coverage across the city.

Once I try out their global eSIM, I will provide more details on my network coverage from country to country.

Facetime open on my laptop whilst using my hotspot via my Holafly eSIM for this Holafly review
The internet is fast enough for me to video chat via hotspot on my laptop

Internet speeds

Overall, I have experienced decent enough internet speeds on their Mexico eSIM. For example, I can take video calls on my laptop when using the personal hotspot, and sometimes it is more reliable than the WiFi in my apartments when travelling.

I do find in some areas it can be a little slow at times, but ultimately, I have found it to be quicker than Airalo.

It is always enough to use WhatsApp, do video calls, send emails, and post on Instagram. At its fastest, it can stream videos on Netflix. But the unlimited data does get throttled each day, after a certain amount of usage. But I am unsure how much that is.

Data plans

What I love most about Holafly is just how flexible their data plans are. There is no need to choose from a selection of days and data, instead, you search for your destination (including most countries worldwide with regional plans available also) and pick the number of days you need unlimited data for.

Pricing

My first impression of Holafly was that it is more expensive than Airalo, but when I looked at how often I was topping up my Airalo eSIM, I realised I was spending a lot more each month than what I would by just buying unlimited data from Holafly.

If you also require more than a few gigs of data, then you’ll certainly save money with Holafly!

Moreover, if you are travelling long-term or permanently, like myself, you can save a lot of money buying eSIMs for 30 days+.

Here is an overview of their pricing:

Pricing for Destination eSIMs

The price is pretty consistent across all countries and regions. Some countries can be slightly more expensive so it is worth checking out their destinations here.

RegionData30 days60 days
USAUnlimited$74.90 ($2.50/day)$106.90 ($1.78/day)
MexicoUnlimited$74.90 ($2.50/day)$106.90 ($1.78/day)
EuropeUnlimited$74.90 ($2.50/day)$106.90 ($1.78/day)
UKUnlimited$74.90 ($2.50/day)$106.90 ($1.78/day)
AsiaUnlimited$74.90 ($2.50/day)$106.90 ($1.78/day)
KenyaUnlimited$126.90 ($4.23/day)Not available
Lucy holding a takeaway in her arms in a lift which she ordered by using her unlimited data eSIM from Holafly whilst abroad
Thanks to Holafly I can order takeaway anywhere in the world – happy Lucy!

My Holafly review verdict

Overall, I am really happy that I switched to Holafly from Airalo. Most of all, I now have peace of mind that I am always going to have the data I need wherever I am – thanks to their unlimited data plans.

I love the flexibility of their offering, which means you can buy data for a short trip without paying for unnecessary extra days (like you do with Airalo). But you can also purchase for larger quantities of time and save yourself a fair bit of money.

Personally, the internet speeds and network coverage are perfect for what I need. I can use Google Maps on the go, send videos and images via Whatsapp, and take video calls on my laptop using my hotspot. There have been a few times where I have experienced slower speeds, but typically this has been in bad weather conditions and in more remote locations.

I am looking forward to testing out their global eSIM plan as I move around countries within Latin America – watch this space for updates!

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9 responses to “Holafly review: Why I switched from Airalo (2026)”

  1. Sumandra Majee Avatar
    Sumandra Majee

    Holafly mexico esim was a joke. The unlimited data plan would do barely 3g while my regular tmobile sim connection rcvd LTE from same Telcel. I won’t recommend holafly to anyone

    1. Lucy Johnson Avatar

      Hi Sumandra, that is a real shame, sorry to read that! Where abouts were you in Mexico? I used Holafly in Mexico City and had access to 4G and LTE

  2. Andrew R Avatar
    Andrew R

    DO NOT EVER BUY FROM HOLAFLY if you are still uncertain / undecided. Refunds are practically impossible to get!

    I purchased 3 esims on May 29th, but one day after payment on May 30th, I had a change of plan and decided to contact them for a refund as their website stated that full refund is possible within 6 months of purchase.

    Initially, I was told through the back and forth conversations via email that it will take 10 working days for the refund to be processed.

    However, even after 10 working days had passed, there were no signs of refunds being processed and through the repeated emails and template replies I received from them, there was no certainty at all.

    That was until Miguel del Real, who sent me an email signing as a Clients Director, and I quote, ”
    Hi,

    I’m writing to confirm that we’re working on the refund you requested, and to thank you for your patience. We’ve encountered some issues with an automation that verifies refund eligibility, but we’re close to resolving it.

    Your request will be processed by July 3rd at the latest.

    As a token of appreciation for your patience, we’ll also send you a 20% discount code.

    Thanks again,

    Miguel del Real
    Clients Director”

    I waited and persisted through relentless emails to their support team, but the situation does not seem to get any better or certain. There was absolutely no signs or gestures from them to give a refund even up to this point!

    Refund should really have been very simple to do so considering that the payment I made to purchase was through a Visa Credit Card. However, they made it seem like it would take a ton of paperwork, which simply suggest that they are JUST UNWILLING TO GIVE A REFUND!

    So my honest review, DO NOT EVER BUY if you are uncertain because the refund will be practically impossible to get back.

    Also, preferably, use PayPal instead of Credit Card as it might be easier to claim dispute via PayPal instead.

  3. Andrew Avatar
    Andrew

    UPDATE 11July2025:
    After writing my honest review on Trust Pilot, I was immediately contacted by Mariana Juliana from Holafly on July 4th apologizing on the behalf of Holafly and promising that there would be a follow up email afterwards as a confirmation email of the refund that she would do, and lo and behold I did receive an email, this time titled “Refund Notification” and in it my order number and the amount I paid, refunded.

    I did not reply nor did I update immediately on this matter until I am certain that the refund has indeed been processed and received back to my Credit Card statement, which it sure has, and here I am writing this update on my review.

    As such, I would like to take this opportunity to express a few things on this edited review of mine.

    First, I sincerely hope that Maria Juliana from Holafly would uphold her words (as she had with my refund), and I quote her words, “I want to assure you that we strive every day to improve the service of our eSIMs and take concrete steps in our areas of opportunity to avoid situations like this in the future, both for you and for future customers.” There are many more others who had gone through the same experience when they tried to do a claim, and I don’t know how many of them finally got theirs back, but the common theme was the process was long and unpleasant and customer support was terrible. Once again, I truly hope that Maria Julia will give a serious thought on the whole customer service experience for the customers.

    Secondly, as a token of appreciation for processing my refund, I am changing my star review from 1* to 3.5* honestly because it needed a long winded route, back and forth emails and template replies before actions were taken to proceed what was really needed by the customers, in my case a refund of my purchased order. But as I am unable to give a 3.5* in this case, I will round it up to 4* once again as a token of appreciation for finally putting this matter to a close with the refund.

    And finally, I am changing my title of my review from “ DO NOT EVER BUY FROM HOLAFLY if you are still uncertain / undecided. Refunds are practically impossible to get!” to “ I received my refund claim, BUT it was a long road! So please read and contemplate before making your purchase!”

    Best endeavors!

    1. Lucy Johnson Avatar

      Hi Andrew, thank you for taking the time to share your experience! Shame it took so long for the refund, but I am glad they honoured it. I’d recommend checking out my best eSIM guide for alternatives in the future: https://myvegantravels.com/travel-tips/best-esims/

  4. Felicia Avatar
    Felicia

    I read about Holafly’s traffic routing practices, and it raised some real concerns. Instead of keeping data on local networks, much of it is reportedly routed through China Mobile. What scares me is that under Chinese regulations, providers must retain user data and share it with authorities if required. Most users, including me, assume their eSIM traffic stays local, but in this case the reality is different.

  5. Holafly Avatar
    Holafly

    Hi, Felicia, thanks a lot for sharing this—it’s completely valid to be concerned about where your data goes. We want to reassure you that Holafly does not access, store, or use any of your browsing data.

    We work with global providers to ensure connectivity, and while routing can vary depending on the destination, your privacy is something we take very seriously.

    Furthermore, we’re here to help, and we truly appreciate you bringing this up—it helps us understand what matters most to our users.

  6. Sara Avatar
    Sara

    Thank you for your excellent and insightful article, it was truly valuable

  7. Allison Avatar
    Allison

    Thank you, Lucy! I’ve also just published fresh tests for Airalo in the USA, Qatar, and Thailand. Totally agree with you that it’s a good travel eSIM option, the only drawback we caught was ‘no reinstallation’ policy. I hope that they will change it in the future.

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